Ship & language preferences

We ship from The Hague, the Netherlands and can only provide tax free shopping on orders delivered outside the EU. Be aware of your own countries import and taxes.

Complaints & Warranty

It can always happen that something does not go quite as planned.

We recommend that you first notify us of any complaints by emailing [email protected]

If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil.

From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr.

If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform."

Secure Payments

Guaranteed safe and secure checkout with: Visa, MasterCard, Paypal or iDEAL

Doubts about VAT?

All orders from outside the EU are Free of Dutch VAT. Be aware of your own countries import taxes and duties. 

Worldwide Shipping

We offer fast and secure worldwide shipping on all orders!